in the business of service

Professional & Business Services

In Orlando, we help businesses thrive, setting the stage for success both locally and globally. With a workforce shaped by a strong culture of customer service excellence—rooted in the region’s hospitality industry—professional services companies gain access to top talent across diverse business sectors, creating unparalleled opportunities for growth.

Connect with an Expert

Casey Evans

Vice President, Economic Development

407.902.2411

No. 1 in the Country for Job Growth

Among 30 Largest Regions
U.S. Bureau of Labor Statistics, 2023-2024
1,000+ People Per Week Added to the Population

U.S. Census Bureau
25.5% of Orlando’s population speaks Spanish

U.S. Census Bureau, ACS, 2023

Featured Shared Service Operations

Shared service facilities help companies streamline operations, reduce duplication, and lower business costs. Local companies provide a variety of shared services—including finance, human resources, IT, legal, and logistics—for both internal and external operations across a range of global-scale industries.

Seamens — Siemens

Siemens focuses on industrial automation, distributed energy resources, rail transport, and health technology, and is the largest industrial manufacturing company…

Signature Flight Support

This worldwide network of FBOs supports services for business and private aviation, including refueling, hangarage, maintenance, repair and overhaul, headquartered in Orlando, Florida.

Verizon

Verizon Communications Inc. is a leading global technology company that provides wireless, broadband, and digital communication services.

Walt Disney Parks & Resorts

Disney operates iconic theme parks and resorts that attract millions of visitors annually.

Featured Back Office and Customer Service Operations

Orlando’s diverse and multilingual population combined with a strong workforce trained in world-class customer experiences makes it an obvious choice for back office and service-related company functions. These types of offices range from technical support to contact and retention centers.

ADP

ADP offers industry-leading online payroll and HR solutions, plus tax, compliance, benefit administration and more.

Deloitte

Deloitte, one of the largest professional services firms in the world, employs thousands of workers at its Lake Mary Technology…

Marriott Vacations Worldwide

Marriott Vacations Worldwide, established in November 2011 as a separate, publicly traded entity, is a pure-play timeshare company focused on…

Oracle

Oracle is a multinational computer technology company that provides software and hardware to businesses around the world.

Featured Financial Services Operations

Orlando houses a variety of financial services operations consisting of retail banks, back office and processing centers, customer support centers, CPA and accounting firms, fintech companies, wealth management and investment advisory services and more.

Bank of America/Merrill

A American multinational investment banking division under the auspices of Bank of America.

Synchrony

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally-enabled product suites

Truist

Truist Financial Corporation is a purpose-driven financial services company committed to inspiring and building better lives and communities

Wells Fargo

Wells Fargo & Company is an American multinational financial services company with a significant global presence. The company operates in…

"Orlando truly surprised us that they had the qualities we needed. Now that we’re there, Orlando has absolutely proved itself. "

– Karan Mehra, Director of Finance at Verizon

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more than just characters

Workforce & Talent Pool

Orlando’s workforce of tomorrow is feeding business administration and business service-related companies in Orlando through several area universities, including the University of Central Florida—the no. 2 university by student enrollment in the U.S.

Orlando is among the nation’s fastest-growing population and employment markets, ensuring a strong and stable labor pool for well into the future.

https://www.fullsail.edu/area-of-study/business

Full Sail University

Business degree programs

https://www.laketech.org/programs/business-management-administration

Lake Technical College

Accounting Operations & Administrative Office Specialist programs

https://www.orangetechcollege.net/programs/career_certificates/business_management___administration

Orange Technical College

Accounting Operations & Administrative Support Specialist programs

https://www.osceolaschools.net/Page/8782

Osceola Technical College

Accounting Operations program

Rollins College

Undergraduate programs & Crummer Graduate School of Business

https://www.seminolestate.edu/business-admin/degrees-programs

Seminole State College

Business Administration degrees & programs

https://business.ucf.edu/

University of Central Florida

College of Business

https://valenciacollege.edu/academics/programs/business/index.php

Valencia College

School of Business

Affordably Expand

Your Footprint

Orlando’s business centers are geographically spaced out and the region offers a full range of commercial real estate with some of the most attractive rental rates in the country. Space is more important than ever and the region here has it in abundance. From land for build-to-suit options to Class A office space, we’ve got more than just one castle to show you when you visit.

Here are just a few options that might work for your new headquarters or other operations:

$22 million annual operating cost

for an office facility in the Orlando MSA
MetroComp, 2024

Creative Village

Creative Village is a thriving 68-acre mixed-use development anchored by the digital media industry. The area is home to EA Sports’ regional operations as well as the UCF Downtown and Valencia College Downtown campuses.

Lake Nona

Lake Nona is a 17-square-mile smart city just east of Orlando International Airport with millions of square feet of commercial space. Lake Nona is home to the Lakehouse, KPMG’s national training center—a $450 million, high-tech campus with almost 800,000 square feet of meeting, classroom, residential and dining space.

Downtown Orlando

Downtown Orlando is home to City Hall, modern office towers, and 19th-century buildings. The sleek Dr. Phillips Center shows musicals and opera, while the nearby Kia Center features big-name concerts and Magic basketball games.

Lake Mary

Located approximately 18 miles north of Orlando just off Interstate 4, Lake Mary is a hub for professional service and financial technology companies, home to offices including Deloitte’s U.S. Technology Delivery Center and Verizon’s Center for Excellence.