
in the business of service
Be Our Guest
In Orlando, it’s our business to make companies here and everywhere operate, perform and succeed at the top of their industry. The region has long cultivated a reputation for customer service excellence, drawing in part on workforce skills honed through the local hospitality industry.
The over 90 contact centers in the region provide services to a variety of industries including transportation, technology, banking, insurance, healthcare, retail and the hospitality sector. Professional services companies will benefit from this talent pool experienced in a wide range of business areas, providing an unmatched opportunity for growth and success.
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No. 2 in the Country for Job Growth
U.S. Bureau of Labor Statistics, 2021
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1000+ People per Week Added to the Population
UF BEBR, 2022
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No. 4 Best Tax Climate in the U.S.
Tax Foundation, 2022
WE’RE KNOWN BY THE COMPANIES WE KEEP
Featured Companies
80 percent of workers in Orlando are employed outside of the leisure and hospitality industry. We’re a little more corporate than you might think.
Alight


Alight
Company: Alight
Visit WebsiteBooking.com


Booking.com
Company: Booking.com
Visit WebsiteBNY Mellon


BNY Mellon
Company: BNY Mellon
Industry: Financial Technology, Professional and Business Services
Company Size (Employees): 1000-5000
Charles Schwab


Charles Schwab
Company: Charles Schwab
Visit WebsiteChase Card Services


Chase Card Services
Company: Chase Card Services
Visit WebsiteCharter Communications


Charter Communications
Concentrix


Concentrix
Company: Concentrix
Visit WebsiteWestgate Resorts (Central Florida Investments)


Westgate Resorts (Central Florida Investments)
Company: Westgate Resorts (Central Florida Investments)
Visit WebsiteFeatured Shared Service Operations
Shared Service facilities allow companies to avoid duplication of effort and streamline operations to work more efficiently, thereby reducing the cost of doing business. Local companies provide a variety of shared services including financial, human resources, IT, legal and logistics for both internal operations and externally for a variety of global-scale industries.
Signature Flight Support


Signature Flight Support
Company: Signature Flight Support
Visit WebsiteSiemens


Siemens
Company: Siemens
Visit WebsiteVerizon


Verizon
Company: Verizon
Visit WebsiteWalt Disney Parks & Resorts


Walt Disney Parks & Resorts
Company: Walt Disney Parks & Resorts
Visit WebsiteFeatured Back Office and Customer Service Operations
Orlando’s diverse and multilingual population combined with a strong workforce trained in world-class customer experiences makes it an obvious choice for a many back office and service-related company functions. These types of offices range from technical support to contact and retention centers.
ADP


ADP
Company: ADP
Visit WebsiteDeloitte


Deloitte
Company: Deloitte
Visit WebsiteMarriott Vacations Worldwide


Marriott Vacations Worldwide
Company: Marriott Vacations Worldwide
Visit WebsiteOracle


Oracle
Company: Oracle
Visit WebsiteFeatured Financial Services Operations
Orlando houses a variety of financial services operations which consist of retail banks, back office and processing centers, customer support centers, CPA and accounting firms, fintech companies, wealth management and investment advisory services and more.
Bank of America/Merrill


Bank of America/Merrill
Company: Bank of America/Merrill
Visit WebsiteSynchrony


Synchrony
Company: Synchrony
Visit WebsiteTruist


Truist
Company: Truist
Visit WebsiteWells Fargo


Wells Fargo
Company: Wells Fargo
Visit Website
"Orlando truly surprised us that they had the qualities we needed. Now that we’re there, Orlando has absolutely proved itself. "
– Karan Mehra, Director of Finance at Verizon
Learn More See More Success Storiesmore than just characters
Workforce & Talent Pool
Orlando boasts a young, well-educated and diverse workforce with more than 1.2 million people. With an annual population growth rate of 2.3 percent and labor force growth rate of 3.5 percent, Orlando is among the nation’s fastest-growing population and employment markets, ensuring a strong and stable labor pool for well into the future.
Business Administration
From graduates to senior level talent, Orlando has a wealth of expertise in business administration and business service related functions. From UCF’s College of Business Administration to one of the nation’s only Doctorate in Business Administration programs at the Rollins College Crummer Graduate School of Business, the talent here is qualified, dedicated, and means business.
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225,000+ Employed in Business, Management & Administration
U.S. Bureau of Labor Statistics via Lightcast, Q2 2022
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28,000+ Annual Graduates in Business Related Degrees within 100 Miles
IPEDS via Lightcast, 2021
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Over 2,000 Annual Graduates from the UCF College of Business
University of Central Florida, 2021-22 Academic Year

University of Central Florida (UCF)
Established in 1968, UCF College of Business offers degrees at the bachelor’s, master’s, doctoral and executive levels including the prestigious Professional Selling Track program.
College of Business

Rollins College
Rollins is ranked the No. 1 MBA program in Florida and includes one of only 29 Doctorate in Business Administration (D.B.A.) programs in the U.S.
Crummer Graduate School of Business

Full Sail University
Full Sail offers two undergraduate business degrees as well as five graduate programs.

Seminole State College of Florida
Seminole State offers a number of Business Administration degrees including A.A., A.S., B.S. and related certifications.
Business Administration Programs

Valencia College
Valencia College offers five A.S. degrees in related Business Administration fields. These programs are designed for students who seek immediate employment in the field of business administration.
Business, Management and Administration Division
Entrepreneurship
Whether its starting a new venture or gaining the skills needed to grow and success in business, the Orlando market is full of self-starters looking to grow and add value to corporation of every size and function.
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No. 25 Large Metro for Self Employment
U.S. Census Bureau, 2021
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8 Entreprenuership Degrees Within 100 Mile Radius of Orlando

Full Sail University
Full Sail’s Innovation & Entreprenuership M.S. degree program focuses on the skills needed to turn novel concepts into reality, with an emphasis on real-world projects.
Master’s of Science in Innovation & Entrepreneurship

Rollins College
This program is the first accredited social entrepreneurship major in the world.
Bachelor’s of Science in Business and Social Entrepreneurship

Seminole State College of Florida
Seminole State College’s Center for Business, Legal and Entrepreneurship teach how to transform ideas into a thriving businesses.
Center for Business, Legal and Entrepreneurship

University of Central Florida
UCF CIE houses all of the university’s renowned organizations and programs that support innovation and entrepreneurship.
Center for Innovation and Entreprenuership (CIE)
Serving up savings like sunshine
Cost of Living
In Orlando, your dollars go far beyond where it goes elsewhere.
BUILD OR RENT YOUR CASTLE
Featured Properties
Orlando is a cost-effective location, whether you plan to build, buy or lease.

Lake Mary
Lake Mary is a hub for professional service and financial technology companies, home to offices including Deloitte’s U.S. Technology Delivery Center and Verizon’s Center for Excellence.

Corporate Headquarters
The home of happiness – we just call it home.

Financial Technology
The most visited destination is also a FinTech hub.

Technology
Tech is one of the biggest tickets in town.

Connect With a Subject Matter Expert
Get in touch with Tracy Garcia, Senior Director of Economic Development, for additional information including customized talent data and tailored space recommendations.
Call today: 407.902.0214

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THE ORLANDO YOU ONLY THOUGHT YOU KNEW
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